Practicing Positive Leadership

Supervisors and leaders have a profound effect on employee motivation, job satisfaction, and performance. This interactive, fast-paced program covers the basic skills necessary to set new supervisors up for success by developing skills for supporting, coaching, and nurturing employees. 

Topics covered include:
    - Identifying what qualities make a good leader and coach
    - Setting clear expectations and providing ongoing feedback for        employees
    - How to have difficult conversations about performance
    - Identifying best practices for giving positive feedback
    - Strengthening communication and listening skills
    - Managing employees who were formerly peers and understanding the         management role and the difference between being a buddy and a         supervisor
    - How to present ideas so they are heard and acted upon