Roundtable: Conflict Management & How to Handle a Toxic Employee

A customer in a store yells at a clerk. Someone spits at an officer writing a parking ticket. A co-worker sends nasty emails out to the whole department. One employee threatens to hit another, then claims it was just a joke. Do these types of individuals or behaviors sound familiar?

Back at SDEA by popular demand, Bill Eddy, President of High Conflict Institute and author of It's All Your Fault will be facilitating a unique SDEA Roundtable discussion regarding high conflict personalities both within and without the workplace. After defining and identifying high conflict traits and behaviors, he'll offer guidance on how you can safely, successfully, and even productively interact with high conflict individuals in your workplace and throughout your life. Don't miss this highly-regarded speaker and highly-relevant topic!